.ticket-module-shell .pg-title{font-size:2rem}
.ticket-module-shell .stat-card .card-body{padding:1.2rem 1.25rem}
.ticket-module-shell .stat-label{font-size:.9rem;color:#6c757d;margin-bottom:.35rem}
.ticket-module-shell .stat-value{font-size:2rem;font-weight:700;line-height:1}
.ticket-table th{font-size:.78rem;text-transform:uppercase;letter-spacing:.04em;color:#6c757d}
.ticket-table td{vertical-align:middle}
.ticket-link{color:inherit;text-decoration:none}
.ticket-link:hover{color:var(--bs-primary)}
.ticket-status,.ticket-priority{display:inline-flex;align-items:center;padding:.35rem .7rem;border-radius:999px;font-size:.75rem;font-weight:600}
.status-abierto{background:rgba(25,135,84,.12);color:#198754}
.status-en-progreso{background:rgba(255,193,7,.18);color:#9c6b00}
.status-cerrado{background:rgba(220,53,69,.12);color:#dc3545}
.priority-baja{background:rgba(13,110,253,.1);color:#0d6efd}
.priority-media{background:rgba(32,201,151,.14);color:#0f9d78}
.priority-alta{background:rgba(255,193,7,.18);color:#9c6b00}
.priority-crítica,.priority-critica{background:rgba(220,53,69,.12);color:#dc3545}
.ticket-description{white-space:pre-wrap;line-height:1.7;color:#4d5965}
.ticket-comments-list{display:flex;flex-direction:column;gap:1rem}
.ticket-comment{border:1px solid rgba(0,0,0,.07);border-radius:1rem;padding:1rem;background:#fff}
[data-bs-theme="dark"] .ticket-comment{background:#11161d;border-color:rgba(255,255,255,.08)}
.ticket-comment-head{display:flex;justify-content:space-between;gap:1rem;margin-bottom:.5rem;font-size:.9rem}
.ticket-meta-item{display:flex;justify-content:space-between;gap:1rem;padding:.55rem 0;border-bottom:1px dashed rgba(0,0,0,.08)}
[data-bs-theme="dark"] .ticket-meta-item{border-color:rgba(255,255,255,.08)}
.ticket-meta-item:last-child{border-bottom:none;padding-bottom:0}
.ticket-meta-item span{color:#6c757d}
.ticket-detail-id{font-size:.85rem;color:#6c757d;text-transform:uppercase;letter-spacing:.06em}
.ticket-tips{padding-left:1rem}
.ticket-tips li+li{margin-top:.55rem}
.ticket-empty{padding:3rem 1rem;text-align:center;color:#6c757d}
.ticket-comment-body {
  font-size: 14px;
  line-height: 1.7;
  color: #2b2f33;
}

.ticket-comment-body p {
  margin-bottom: 12px;
}

.ticket-comment-body ul,
.ticket-comment-body ol {
  padding-left: 20px;
  margin-bottom: 12px;
}

.ticket-comment-body h1,
.ticket-comment-body h2,
.ticket-comment-body h3,
.ticket-comment-body h4,
.ticket-comment-body h5,
.ticket-comment-body h6 {
  margin-top: 14px;
  margin-bottom: 10px;
  font-weight: 700;
}

.ticket-comment-body blockquote {
  border-left: 4px solid #118694;
  padding-left: 12px;
  margin: 12px 0;
  color: #5b6573;
}

.ticket-comment-body table {
  width: 100%;
  border-collapse: collapse;
  margin: 12px 0;
}

.ticket-comment-body table td,
.ticket-comment-body table th {
  border: 1px solid #dfe5ec;
  padding: 8px 10px;
}

.ticket-comment-body a {
  color: #118694;
  text-decoration: underline;
}

.ticket-comment-body img {
  max-width: 100%;
  height: auto;
  border-radius: 10px;
}
.ticket-attachments{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}
.ticket-attachment{display:inline-flex;align-items:center;gap:6px;padding:7px 10px;border:1px solid #dce8e5;border-radius:999px;background:#f7fbfa;color:#087f83;font-weight:700;font-size:12px;text-decoration:none}
.ticket-attachment:hover{background:#e9f6f4;color:#066b6e}

/* Acciones rápidas en la tabla de tickets */
.ticket-actions{display:flex;gap:6px;justify-content:flex-end;align-items:center;flex-wrap:nowrap}
.ticket-action-btn{min-width:34px;height:32px;display:inline-flex;align-items:center;justify-content:center;padding:.25rem .5rem}
.ticket-action-btn i{font-size:16px;line-height:1}

/* Titileo suave para tickets abiertos */
@keyframes ticketOpenPulse{
  0%,100%{background-color:transparent;box-shadow:none}
  50%{background-color:rgba(25,135,84,.055);box-shadow:inset 4px 0 0 rgba(25,135,84,.35)}
}
.ticket-table tbody tr.ticket-row-open{animation:ticketOpenPulse 2.4s ease-in-out infinite}
.ticket-table tbody tr.ticket-row-open:hover{animation:none;background-color:rgba(25,135,84,.08)}

/* Historial del usuario */
.ticket-history-list{display:flex;flex-direction:column;gap:10px}
.ticket-history-item{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:14px 16px;border:1px solid rgba(0,0,0,.08);border-radius:14px;background:#fff;color:inherit;text-decoration:none}
.ticket-history-item:hover{background:#f7fbfa;color:inherit}
[data-bs-theme="dark"] .ticket-history-item{background:#11161d;border-color:rgba(255,255,255,.08)}

/* Campana de tickets abiertos */
@keyframes ticketBellBlink{
  0%,100%{transform:scale(1);opacity:1;box-shadow:0 0 0 0 rgba(220,53,69,.45)}
  50%{transform:scale(1.14);opacity:.82;box-shadow:0 0 0 6px rgba(220,53,69,0)}
}
.ticket-bell-blink{animation:ticketBellBlink 1s ease-in-out infinite}
.ticket-bell-has-open .feather-icon{color:#dc3545}